Customer Satisfaction
This is the only bit of a printing business that your client is interested in; not how or what printer you use but their job on time and at the price you quoted. This is what keeps them coming back. … Read More
This is the only bit of a printing business that your client is interested in; not how or what printer you use but their job on time and at the price you quoted. This is what keeps them coming back. … Read More
I have many passions in my life, school butterscotch tart, Nottingham Forest and Meg Ryan (pre lip job) But I must say work and being a Lion is of paramount importance to me and I have a rich history in … Read More
During August 2023 I used the following for a ‘10 minutes’ at BIG*. The idea for this came from Clark Kegley as he listed books that I read and own either physically or online. Thanks also to Elizabeth Filips who … Read More
Being a member of B.I.G. is advantageous in several ways. Meeting every two weeks at 8.00am for 90 minutes is not an arduous task and the bulk of the day still lies before you. Getting to know the other trusted … Read More
Every meeting, as well as the 2 minutes from each member, we take turns to give a 10 minute presentation. This can take any format, and be on any aspect of the member’s business. It’s a great way to get … Read More
An appointment with a 22 year old professional working in the financial sector revealed the following. He rents his property and had an update from his energy company saying that he owed them £600 and his monthly tarrif was going … Read More
In his book Bad Science, Ben Goldacre, science writer and champion of evidence-based medicine, discusses branded pain killers: “If you went and found someone with toothache in 6000bc, or up the Amazon in 1880, or dropped in on Soviet Russia … Read More
What does an old fashioned copier printer guy get up to in the difficult business month of December? Well I guess he should be knocking on doors, sending out emails telling everyone, “well have I got a deal for you? … Read More
A good networking group is so much more than acquiring new clients or finding reliable services – as useful and worthwhile as that is. It can be easy to think that it’s a waste of time speaking to people representing … Read More
Following the premature death of our chairman Paul Evans on Friday 26th September, BIG have made a donation to the RNLI, a charity close to Paul’s heart. Paul was a highly valued member of the group for many years and … Read More